Role: User
A User (sometimes end-user) is a person who is entitled to use one or more IT services on a day to day basis.
Role Sets:
Roles
Relationships
Additionally Performs
Analyze And Provide Recommendations For Technology Continuity
Apply Resolution And Confirm Recovery
Conduct Initial Investigation And Resolve Incident
Fulfill Service Request
Initiate Procedures For Specific Incidents
Manage Communications
Mobilize Recovery Team
Modify Access Rights
Perform Initial Assessment
Perform Post Incident Analysis
Provide Access As Approved
Receive And Log Service Request
Receive Request For Access
Receive Requests For Technology Continuity Support
Record And Classify Incident
Seek Approval For Access Provision
Seek Feedback On Service Request Closure
Validate Service Request
Verify Request For Access
Modifies
Incident Closure Record
Incident Communication
Incident Validation Checklist
User Acceptance Test Results
User Feedback On Incident Resolution
